Griffin Technology

I am having trouble sending signals from the remote to the TuneCenter.

It has come to our attention that some of our TuneCenters that have shipped have an issue with the remote control that can make it difficult to use unless the remote control is aimed at a specific angle. We have since addressed this issue and all new TuneCenters are shipping with the revised remote. You can tell which version of the remote you have by comparing the LED to the images below. The new version of the remote has a much smaller LED in comparison to the old version. If you believe you have a first-edition remote that is not functioning properly, please contact Customer Service so we can exchange the remote for a new one.