Griffin Support
I'm having trouble connecting my iOS device to Beacon!
Here are the steps to follow to make sure you're pairing Beacon correctly.
1. Make sure you have fresh batteries installed correctly in the Beacon.
2. Turn on Bluetooth on your iOS device. To do this, go to Settings > General > Bluetooth, and then select ON.
3. Press and hold the top of the Beacon until you see the blue LED indicator light flashing rapidly. Once you see that, release the button.
4. While the blue LED light is flashing rapidly, go to your iOS device and select Beacon under Bluetooth devices.
If you've tried these steps and Beacon still isn't paired, please contact our Tech Support Team for further assistance, or just give us a call at 877-392-3191.