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Beacon for iOS Support
Support Articles
Beacon
Can I use rechargeable batteries?
Will Beacon work with devices that use an RF remote?
I can't find the product I want to control in Dijit's list of codes. Can I still control that product with Beacon?
Which devices can I use with Beacon?
Can Beacon control devices all around the room, or does it have to be pointed in a certain direction?
What's Beacon's range? How far can it be from my entertainment center?
Can Beacon control a device in a different room?
Can I use Beacon with an AC adapter?
How far can I be from Beacon? Can I still control it from another room?
Will Beacon be available in any other colors?
How can I tell if my Beacon batteries are dying?
I'm having trouble connecting my iOS device to Beacon!
How do I update the firmware on Beacon?
When I send a command to Beacon, it tells my media component to do it twice.
Does Beacon have an on/off switch? How do I turn it off?
How many devices can I pair with Beacon, and can I switch between them?
Will my iOS Beacon work with the Android Dijit app?
When should I remove the batteries from my Beacon?
I'm having trouble learning a command from another remote.
Dijit™ App
I can’t find my cable/satellite provider.
I’m trying to add a device but my TV/Blu-ray/Receiver/etc. brand is missing.
Some of the buttons for my device are greyed out.
My Roku box is already showing and I haven’t added it.
I added the wrong device and would like to remove it.
I have too many controls for one screen.
What is the maximum number of devices I can add?
Not everything is turning on/off properly when I use an Activity.
I want my TV Activity to always tune my TV to my favorite channel when it starts up.
I need two Activities for the same function. I watch movies on DVD and with a Roku box.
When I swipe the pad for my device, nothing happens.
What are the benefits of logging in to Facebook or Dijit while using the app?
I prefer to use Facebook or Twitter for posting my comments and preferences.
I want to share my settings with someone else’s device, or between my iPhone and iPad.
The program guide is loading very slowly.
Can I use the Dijit app without Beacon?
When I select a program to watch from the Dijit Guide, Beacon sends the command to the wrong device.
I added my TV/Blu-ray/Receiver/etc. based on one of the Remote codes, but not all the buttons work.
Downloads
Beacon User Guide in PDF Format
Download
4.78 MB
Support Videos
Learning Your Original Remotes with Beacon
How to Update Beacon's Firmware
